A. All payment options have been grouped under specific categories (viz. Credit cards, Net banking, Wallets and Multiple payment service etc.) Select the desired Payment Option from the displayed Payment gateway menus. Click on "Make Payment" buttonfor redirection to selected Bank website.
A. E-Tickets (Reservations) can be cancelled only through IRCTC eTicketing website. To cancel your e-ticket log on to www.irctc.co.in and go to My Account=>My Transactions=>Booked ticket Historylink and select the ticket to be cancelled and then initiate the cancellation by selecting the passengers to be cancelled. Cancellation would be confirmed online and the refund would be credited back to the account used for booking as for normal Internet tickets. If there is any partial cancellation of ticket please ensure that the modified ticket (Electronic Reservation Slip) is printed separately as for the original ticket. All cancellation and refunds are processed as per extant Railway Rules. For more details, Please click here
A.For any claims on e-tickets to be cancelled after the preparation of Reservation charts, the user has to send an email at the earliest possible time to etickets@irctc.co.in giving full details of the ticket and stating the claim, which would then be processed by IRCTC with the Railway administration offline and refunds as sanctioned by the Railway administration would be credited back to the user's account.
A. If the user wishes to cancel his e-Ticket, he can do so till the time of chart preparation for the train (which is normally 4 hours before the scheduled departure of the train from the train starting station) through the Internet. No cancellation of e-ticket is permitted on-line after the chart preparation.For any claims on e-tickets to be cancelled after the preparation of Reservation charts, the user has to send an email at the earliest possible time to etickets@irctc.co.in giving full details of the ticket and stating the claim, which would then be processed by IRCTC with the Railway administration offline and refunds as sanctioned by the Railway administration would be credited back to the user's account.
A. One of the passenger booked on an E-ticket in a PNR is required to present any of the ten identity cards noted below in original during the train journey and same will be accepted as a proof of identity failing which the passenger will be treated as travelling without ticket and shall be dealt as per extant Railway Rules. Valid Ids:- Passport / Voter photo identity card issued by Election Commission of India / Driving Licence issued by RTO / Pan Card issued by Income Tax Department / Photo Identity card having serial number issued by Central / State Government / Student Identity Card with photograph issued by recognized School/College for their students / Nationalized Bank Passbook with photographs / Credit Cards issued by Banks with laminated photograph /Unique Identification Card "Aadhaar� / Photo identity cards having serial number issued by public sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations.
